Refund policy

Return & Exchange Policy

We offer a 48-hour Return & Exchange window starting from the date of delivery. Customers must submit a request through our Return/Exchange Portal to initiate the process.

Important

Items sent back without submitting a return or exchange request will not be accepted.

Exchange Policy

• Size-related exchanges are allowed.
• Exchanges are permitted only for the same product and design.
• Exchange requests must have a valid and genuine reason.
• Products must be unused, unwashed, and in their original condition with all tags and packaging intact.

Exchanges will not be accepted if:

• The product tags have been removed.
• The product has been used, washed, damaged, stained, or altered in any way.
• The product is returned without original packaging or accessories.

Return Policy

Once the return request is approved and the item is received back in its original condition:

• A store credit (gift card) will be issued within 10 business days.
• The store credit can be used for any future purchase on our website.

Returns will not be accepted if:

• The product tags have been removed.
• The item shows signs of use, washing, damage, stains, perfume, or any alteration.
• The product is not returned in its original condition and packaging.

If you do not receive your gift card within 15 business days, please contact us via WhatsApp at +91 99538 59772.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive an item that is damaged, defective, or incorrect, please contact us immediately so we can resolve the issue promptly.